The property management industry in Denver has truly embraced digital transformation. As a growing tech hub, Denver is full of technically astute renters. They expect their property management company and landlord to have the best high-tech solutions.
An online tenant portal is a digital solution that offers numerous benefits. It's a great way to efficiently handle things like maintenance requests, paying rent, and communication between landlord and tenant.
Still not convinced you need a tenant portal for communicating with tenants? This article may just convince you to get one.
Streamline Communication
Many of the problems in landlord-tenant relations happen because of communication breakdown. Maybe a landlord is slow to respond to a maintenance request, or perhaps the tenants are slow to report issues requiring repairs. Often, the issue is that communication is too fragmented.
There are so many ways you can contact someone now. You might use text messaging, email, or phone calls. On top of that, you have countless instant messaging apps. It's no wonder communications frequently get lost in the noise.
An online portal can help, as it provides a centralized messaging platform.
Easily Pay Rent
Are you still dealing with physical checks or cash for rental payments? It's time to bring your payment system into the modern era. Online portals are a safe, secure, and convenient way for your tenants to pay the rent every month.
The system can keep track of who's paid and when. The system's great for tenants, too, as it can warn them via a notification that the rent's due. The system can even automatically perform administrative tasks such as applying late fees.
Track Maintenance Issues
You can also use a tenant portal to track maintenance issues. Getting to these tasks on time is important. Failing to maintain now leads to emergency repairs in the future. Calling out a contractor for an emergency fix is expensive for landlords and inconvenient for tenants.
Through a portal, your tenants can submit maintenance requests. Everyone can easily track the status of the repair request through the portal. When a date's set for the contractor to take a look, the system sends out a notification in advance.
Keep Track of Documents
Renting involves a lot of important documents. For example, the tenancy agreement is a crucial contract. Keeping track of all these documents can be challenging for tenants and landlords. An online portal offers a convenient central location where everyone can see these key papers.
You can even sign on the dotted line through the portal! No need to mess around signing physical papers. Tenants can just log in and provide a digital signature.
A Tenant Portal Is Just More Efficient
Once you've seen what a well-configured tenant portal can do, you'll never want to go back to physical documents or disorganized communications through phone, email, and text messages. A portal offers a streamlined process that's transparent and functional.
Are you ready to implement a convenient system for you and your tenants? PMI Elevation is here to help. We have decades of experience helping landlords implement the most effective tech solutions.
Contact us today to learn how we can help you to implement the perfect online portal.
